About Us

iThink Solutions automates recruitment and redaction to ensure secure, efficient data management.

About iThink Solutions

At iThink Solutions, we believe sensitive information deserves intelligent protection. This platform leverages advanced AI and natural language processing to automate two critical workflows — conducting secure and intelligent interviews that streamline patient recruitment & scheduling, and redacting personally identifiable information (PII) from documents to ensure privacy and compliance.

Together, these systems eliminate manual effort, enhance accuracy, and enable organisations to handle sensitive data with confidence and efficiency.

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    AI-Powered Recruitment and Scheduling – Helps clinics and research organisations identify eligible individuals, automate recruitment calls, and schedule appointments efficiently. Using natural language processing and intelligent call handling, it ensures consistent communication, higher engagement, and reduced administrative effort.
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    Smart Redaction – Automatically identifies and hides personal information with precision and consistency, ensuring compliance and maintaining document integrity.

With iThink, organisations move beyond data protection and communication — enabling secure, compliant, and intelligent collaboration.

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Our Vision, Mission & Values

Vision

To create a world where organisations confidently manage sensitive information through intelligent, secure, and fully automated systems that enhance trust, efficiency, and meaningful collaboration across every interaction.

Mission

Our mission is to empower organisations with advanced AI solutions that streamline recruitment, automate secure interviews, and deliver precise redaction, ensuring privacy, compliance, and operational excellence in managing sensitive data.

Values

We value security, transparency, innovation, and accuracy, fostering responsible AI adoption. Our commitment ensures privacy protection, efficient workflows, trusted communication, and intelligent solutions that elevate organisational performance and collaboration.

Key Numbers Highlight Our Platform’s Capabilities

Clear statistics illustrate significant performance improvements achieved through our intelligent, secure, automated solutions.

1M+

Documents Processed

99.9%

Accuracy Rate

500+

Clients Worldwide

24/7

Support Availability

Trusted by organisations advancing secure research, automation, and compliance

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Our Story

iThink Solutions was founded in 2024 by professionals with deep expertise in healthcare and solution development.

During their work, they identified two key challenges: conducting efficient interviews for patient recruitment & scheduling, and manually redacting personally identified patient data. Both processes were time-consuming and error-prone, inspiring iThink Solutions to develop AI-driven systems that automate and optimize processes using data.

Today, iThink Solutions combines medical data insight and advanced technology integration using LLM models to help organisations safeguard information, simplify compliance, and accelerate research.

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Why Choose iThink Solutions?

Reliable, AI-driven PII redaction ensuring accuracy, compliance, and seamless integration for secure, efficient document privacy management.

  • feature-icon Automated Redaction
    Our AI swiftly detects and masks sensitive data, reducing manual effort and minimizing human error for enhanced document security.
  • feature-icon Multi-Format
    Supports PDFs, DOCX, and scanned images, providing comprehensive redaction coverage across diverse enterprise document types effortlessly.
  • feature-icon Compliance Assurance
    Built to meet GDPR, HIPAA, and CCPA standards, helping organisations maintain regulatory compliance with confidence and ease.
  • feature-icon Scalable Solution
    Handles high-volume processing efficiently, adapting to enterprise growth and evolving privacy requirements without compromising performance.

Our Journey

Where the idea come up of Lexend :)

Foundation Phase

We began laying the groundwork for secure AI solutions, focusing on understanding industry needs, building core capabilities, and shaping our vision for intelligent data protection and automation.

Launched our first business that can be created in minutes, build meaningful relationships.

Research Expansion

Our team deepened AI and NLP research, developing early prototypes for automated redaction and intelligent communication workflows, establishing a strong technical foundation for future platform evolution.

Opened our new office in Toronto, CA

Prototype Development

We created functional prototypes for PII redaction and automated interviews, integrating advanced models and refining accuracy through real-world testing, paving the way for scalable product development.

Moved to Silicon Valley whereas now we can focus on building out to help our employees.

Platform Launch

Our first unified platform launched, offering automated recruitment workflows and AI-powered redaction, enabling organisations to handle sensitive information more securely, efficiently, and confidently across key operations.

Opened a new office in London, UK.

Feature Enhancement

We introduced advanced semantic search, chat-with-documents capabilities, and improved compliance features, expanding the platform’s intelligence and strengthening its value for data-driven organisations globally.

Top-rated software solution for service suppliers.

Intelligent Evolution

Our platform matured into a fully integrated, enterprise-grade ecosystem delivering secure automation, intelligent collaboration, and contextual data understanding, empowering organisations to manage sensitive information with unmatched confidence and precision.

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Let’s Discuss Your Needs and Build Together

Reach out anytime for expert guidance on deploying advanced redaction, search, and compliance solutions.

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