Last Updated: 18/11/2025
Purpose
This policy explains how our platform supports customers' regulatory and security compliance needs through technical controls, processes, and features.
1. Regulatory Alignment
Our solutions are designed to help organizations meet obligations under frameworks such as GDPR, CCPA, HIPAA (when applicable), ISO/ SOC standards, and other regional requirements. We do not provide legal compliance guarantees or certifications by default.
2. Access Controls
We support role-based access control (RBAC), multi-factor authentication, and permissioning so organizations can limit who may view, upload, or process sensitive documents.
3. Audit Trails and Logging
All relevant user actions (uploads, redactions, exports, logins) can be logged to create an audit trail suitable for internal reviews and audits.
4. Data Protection
We employ encryption in transit and at rest, key management practices, and least-privilege access to protect stored and processed data.
5. Incident Response
We maintain an incident response plan. Customers must report potential incidents promptly to our security team so we can investigate and remediate.
6. Customer Responsibilities
Customers are responsible for correct configuration of controls, appropriate classification of data, and ensuring lawful processing of the data they upload.
7. Third-Party Providers
We carefully select subprocessors (cloud providers and vendors) and require contractual safeguards. Details of subprocessors are available upon request.
Contact: compliance@example.com
